RETURN POLICY

​Find out how you can make a return and what our return policy is.

Store Return Policy

Online Return Policy

Store Return Policy

This return policy applies to Gametime products purchased from Gametime stores except for those purchased online at www.gametimephilippines.com. For online purchase returns, please check out the Online Return Policy.

We are happy to accept returns if all of the following conditions are met. The merchandise must be:

(1) purchased at Gametime stores along with the original receipt,

(2) returned within 7 days of the original purchase date, and

(3) unwashed, unworn, and/or unused with the hangtag and/or label attached.

CONDITIONS REQUIRED FOR EXCHANGE

(1) exchange can only be made for a different size,

(2) exchange can only be made for items found with factory defects.

REFUNDS
Refunds cannot be made for returned items. 

EXCEPTIONS FOR RETURN 

Underwear, water bottles, headwear, socks and all markdown items are final sale. They are non-returnable, non-refundable and non-exchangeable.

EXCHANGE AVAILABILITY

All exchange referred above shall be subject to merchandise availability at the applicable Gametime store.

Online Return Policy

This return policy applies to Gametime products purchased online at www.gametimephilippines.com. 

We are happy to accept returns if all of the following conditions are met. The merchandise must be:

(1) returned within 30 days of the original purchase date, and

(2) unwashed, unworn, and/or unused with the hangtag and/or label attached.

CONDITIONS REQUIRED FOR EXCHANGE

(1) exchange can only be made for a different size,

(2) exchange can only be made for items found with factory defects,
(3) purchased items from Online store cannot be exchanged through our Physical store due to inventory reason and internal company policies.

REFUNDS
(1) refunds are only allowed for items suddenly found as "out-of-stock" after purchase,
(2) refunds will be made in the form of a gift card in the equivalent amount or value.
 

EXCEPTIONS FOR RETURN 

All accessories including underwear, water bottles, headwear, socks, bags, pouches, and all markdown items are final sale. They are non-returnable, non-refundable and non-exchangeable.

 

RETURN/EXCHANGE PROCEDURE
​(1) To make an online return, send below information to email address gametimeph@yahoo.com, we will set you up with our courier partner, and email you once the setup is done.

order number
return item(s)
contact person
contact number
shipper address
number of packages
reason for return
 
(2) The customer will shoulder all the shipping costs, both return and exchange

 

Return Address:
73 E. Santos St., 
Brgy. Sumilang, Pasig City
Metro Manila
Philippines, 1600

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